ABOUT
WHAT INFORMATION DO WE COLLECT
HOW YOUR INFORMATION MAY BE USED
THIRD-PARTY USE OF PERSONAL INFORMATION
COOKIES
WHAT ARE COOKIES
HOW TO PREVENT SETTING OF COOKIES
ADVERTISING
COMMENTS – PUBLICLY VISIBLE INFORMATION
NEWSLETTERS
RIGHTS RELATED TO YOUR PERSONAL INFORMATION
HOW LONG WE RETAIN YOUR DATA
INFORMATION AND ACCURACY
LINKS TO OTHER WEBSITES
EMBEDDED CONTENT FROM OTHER WEBSITES
SENSITIVE PERSONAL INFORMATION
CHILDREN’S INFORMATION
RIGHTS OF CALIFORNIA RESIDENTS
WHAT RIGHTS YOU HAVE OVER YOUR DATA
STORE: ABOUT
STORE: WHAT WE COLLECT AND STORE
STORE: HOW WE USE THIS INFORMATION
STORE: WHO ON OUR TEAM HAS ACCESS
STORE: WHAT WE SHARE WITH THIRD PARTIES
STORE: ANALYTICS
STORE: SHIPPING
STORE: PAYMENTS AND ORDERS
STORE: COUPONS
SECURITY & REALLY SIMPLE SSL
GOOGLE LISTING & ADS
ASKIMET
CONTACT
ABOUT
Happy People Pickleball LLC found at https://www.happypeoplepickleball.com/ (“Website”) is governed by the following privacy policy (“Privacy Policy”).
Happy People Pickleball is owned by Happy People Pickleball LLC, a Limited Liability Company, registered in New Jersey, USA.
We understand that your privacy is important to you and that you care about how your information is used and shared online.
Our Website only collects and uses information in ways that are consistent with your rights and our obligations under the law. Namely, data is processed:
- When you give specific and express consent for us to do so
- When necessary for the performance of a contract, where you are a party to that contract (for example, if you buy something we will need to collect payment and delivery information in order to deliver that product to you)
- When necessary for compliance with a legal obligation
- When necessary, in order to protect the vital interest of the data subject (you) or of another natural person
- When necessary for the purposes of the legitimate interests pursued by us, except where such interest is overridden by your interest or fundamental rights and freedoms.
This Privacy Policy applies to our use of any and all data collected by us in accordance with your use of our Website.
Please carefully read this Privacy Policy and ensure that you understand it.
YOU ARE CONSIDERED TO HAVE AGREED TO AND ACCEPTED OUR PRIVACY POLICY WHEN YOU FIRST USE OUR WEBSITE. If you do not agree to and accept our Privacy Policy, then you must stop using our Website.
By using our Website, you certify that you are an adult, at least 18 years of age.
This Privacy Policy is subject to change without notice and was last updated on 28 March 2024. We may change this Privacy Policy as we deem necessary from time to time or as required by law. Any changes will be posted on our Website, and you will have been deemed to have accepted them on your first use of our Website following alterations. You should check this page regularly to ensure you are keeping up to date.
WHAT INFORMATION DO WE COLLECT?
We collect/receive information about you in the following manner:
Information You Voluntarily Submit To The Website: We collect information when you interact with the website. We may collect personal information from you such as your name or email address. For example, you may voluntarily submit information to the Website by leaving a comment, subscribing to a newsletter, or submitting a contact form.
Automatically-Collected Information: We automatically collect certain information about you and the device with which you access the Website. For example, when you use the Website, we will log your IP address, operating system type, browser type, referring website, pages you viewed, and the dates/times when you accessed the Website. We may also collect information about actions you take when using the Website, such as links clicked.
Cookies: We may log information using cookies, which are small data files stored on your browser by the Website. We may use both session cookies, which expire when you close your browser, and persistent cookies, which stay on your browser until deleted, to provide you with a more personalized experience on the Website. You can turn off cookies in your browser to prevent this. If you choose to turn off cookies, please note that some of the features and services of our Website may not function properly. If you would like to turn off cookies then visit aboutcookies.org for instructions.
HOW YOUR INFORMATION MAY BE USED
We may use the information collected in the following ways:
- To operate and maintain the Website
- Support. To send you administrative communications, such as administrative emails, confirmation emails, technical notices, updates on policies, or security alerts
- Analytics. To track, measure and analyse the statistical performance of the Website
- Create and manage user account, process payments, dispute resolution
- Security. To protect, investigate, and deter against unauthorized or illegal activity
- Marketing/ Promotional. To send you promotional information, such as newsletters. Each email promotion will provide information on how to unsubscribe from future emails
- Targeted advertising. To track and measure advertising on the Website
- Comments. To respond to your comments or inquiries.
If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.
We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:
- Ad service
- Analytics
- Payment recovery services
We require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.
We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.
THIRD-PARTY USE OF PERSONAL INFORMATION
Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
We may share your information with third parties when you explicitly authorize us to share your information.
Additionally, the Website may use third-party service providers to service various aspects of the Website. Each third-party service provider’s use of your personal information is dictated by their respective privacy policies.
The Website currently uses the following third-party service providers:
Google Analytics – this service tracks Website usage and provides anonymised statistical information, such as referring websites and user actions on the Website. Google Analytics may capture your IP address, but no other personal information is captured by Google Analytics. Please refer to Google Analytics privacy policy for further information here.
This site uses cookies from Google to deliver its services and to analyse traffic. Information about your use of this site is shared with Google. By using this site, you agree to its use of cookies. Visit the Google Cookie Policy site here to learn more.
COOKIE POLICY
What are Cookies?
This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.
Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.
As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website. An example of a third-party service is Google Analytics, as described herein.
The Website may use cookies to store visitors’ preferences, record user-specific information on what pages users access or visit, ensure that visitors are not repeatedly sent the same banner ads, customise Website content based on visitors’ browser type or other information that the visitor sends.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
How to Prevent Setting of Cookies
Users may, at any time, prevent the setting of cookies, by the Website, by using a corresponding setting of your internet browser and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. However, if users deactivate the setting of cookies in your Internet browser, not all functions of our Website may be entirely usable.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies.
Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.
If you are using any other web browser, please visit your browser’s official support documents.
ADVERTISING
Display Ads
We may use third-party advertising companies to serve content and advertisements when you visit the Website, which may use cookies, as noted above.
Retargeting Ads
From time to time, the Website may engage in remarketing efforts with third-party companies, such as Google, Facebook, Instagram, TikTok or Pinterest, in order to market the Website. These companies use cookies to serve ads based on someone’s past visits to the Website.
Affiliate Program Participation
The Website may engage in affiliate marketing, which is done by embedding tracking links into the Website. If you click on a link for an affiliate partnership, a cookie will be placed on your browser to track any sales for purposes of commissions.
COMMENTS – PUBLICLY VISIBLE INFORMATION
When you leave a comment on this Website, your name, web address (if supplied) and comment will be visible to the public. Your email address and IP address will be collected but never shared publicly. Data submitted when making a comment may be stored indefinitely. Visitor comments may be checked through an automated spam detection service.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Visitor comments may be checked through an automated spam detection service.
Happy People Pickleball is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon’s websites. As part of this Amazon Associates Program, the Website will post customised links, provided by Amazon, to track the referrals to their website. This program utilises cookies to track visits for the purposes of assigning commission on these sales.
NEWSLETTERS
On the Website, you may subscribe to our newsletter, which may be used for advertising purposes. All newsletters sent may contain tracking pixels. The pixel is embedded in emails and allows an analysis of the success of online marketing campaigns. Because of these tracking pixels, we may see if and when you open an email and which links within the email you click. Also, this allows the Website to adapt the content of future newsletters to the interests of the user. This behaviour will not be passed on to third parties.
MAILPOET NEWSLETTERS & EMAILS
If you have subscribed to our newsletter or if you are a member of our website (you can log in) or if you have purchased on our website, there is a good chance you will receive emails from us.
We will only send you emails which you have signed up to receive, or which pertain to the services we provided to you.
To send you emails, we use the name and email address you provide us. Our site also logs the IP address you used when you signed up for the service to prevent abuse of the system.
This website can send emails through the MailPoet Sending Service. This service allows us to track opens and clicks on our emails. We use this information to improve the content of our newsletters.
No identifiable information is otherwise tracked outside this website except for the email address.
Below is a list of cookies that may be generated by MailPoet (note that some cookies are only utilized when WooCommerce is installed and activated):
Cookie name: mailpoet_page_view
Cookie expiry: 3,650 days.
Cookie description: The purpose of this cookie is to track the last time a subscriber viewed any page on the site.
Cookie name: mailpoet_revenue_tracking
Cookie expiry: 14 days.
Cookie description: The purpose of this cookie is to track which newsletter sent from your website has acquired a click-through and a subsequent purchase in your WooCommerce store.
Cookie name: mailpoet_subscriber
Cookie expiry: 3,650 days.
Cookie description: The purpose of this cookie is to track subscriber engagement. It is used when the user logs in, signs up in a form, confirms subscription to a newsletter, or places an order through WooCommerce.
Note: User must be opted-in and a confirmed subscriber.
Cookie name: popup_form_dismissed_{$formId}
Cookie expiry: the expiration date varies and can be set per form.
Cookie description: This cookie is used to track if a user has previously dismissed a specific form, preventing the re-display of the form until the cookie’s expiration date. It is applicable for popup, slide-in, or fixed bar forms.
RIGHTS RELATED TO YOUR PERSONAL INFORMATION
Opt-out – You may opt-out of future email communications by following the unsubscribe links in our emails. You may also notify us at via email to be removed from our mailing list.
Access – You may access the personal information we have about you by submitting a request via email.
Amend – You may contact us via email to amend or update your personal information.
Forget – In certain situations, you may request that we erase or forget your personal data. To do so, please submit a request via email.
Please note that we may need to retain certain information for record keeping purposes or to complete transactions, or when required by law.
HOW LONG WE RETAIN YOUR DATA
We will retain your personal information with us for 90 days to 2 years after users terminate their accounts or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy.
We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our Website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Information collected using Google Analytics is retained for 26 months.
Information submitted through forms, such as email forms or contact forms, are retained until such a time as the data subject chooses to unsubscribe or invokes their right under GDPR to be forgotten. Please contact support@happypeoplepickleball.com to invoke your right under GDPR to have your data be forgotten.
INFORMATION AND ACCURACY
All content provided on this Website is for information purposes only. The owner of this Website makes no representations as to the accuracy or completeness of any information on this Website or found by following any link on this Website. The owner will not be liable for any errors or omissions in this information nor for the availability of this information. The owner will not be liable for any losses, injuries, or damages from the display or use of this information. We are not responsible for the republishing of the content found on this Website on other websites or media without our permission. All opinions are those of the author alone.
LINKS TO OTHER WEBSITES
Happy People Pickleball contains links to other websites of interest. However, once you have used these links to leave our Website, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting other websites, and other websites are not governed by this Privacy Policy. You should exercise caution and look at the privacy policy of the website in question.
EMBEDDED CONTENT FROM OTHER WEBSITES
Articles on this Website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
SENSITIVE PERSONAL INFORMATION
At no time should you submit sensitive personal information to the Website. This includes information regarding race or ethnic origin, political opinions, religious beliefs, health information, criminal background, or trade union memberships. If you elect to submit such information to us, it will be subject to this Privacy Policy.
CHILDREN’S INFORMATION
The Website does not knowingly collect any personally identifiable information from children under the age of 18. If a parent or guardian believes that the Website has personally identifiable information of a child under the age of 18 in its database, please contact us immediately via email and we will use our best efforts to promptly remove such information from our records.
RIGHTS OF CALIFORNIA RESIDENTS
If you reside in California, California Law (CCPA) gives you the right to ask if we sell or disclose your personal information to third parties. We do not sell your personal information to third parties for others’ direct marketing. We have not sold your personal information in the past. California law also gives you the right to opt out of such sales.
WHAT RIGHTS YOU HAVE OVER YOUR DATA
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws.
To exercise these rights, you can write to us at support@happypeoplepickleball.com. We will respond to your request in accordance with applicable law.You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by selecting unsubscribe on our newsletters.
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
STORE
We collect information about you during the checkout process on our store.
WHAT WE COLLECT AND STORE
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order.
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password.
HOW WE USE THIS INFORMATION
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
- Shipping
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
WHO ON OUR TEAM HAS ACCESS
The Administrator and Shop Manager can access the order information like what was purchased, when it was purchased and where it should be sent, and customer information like your name, email address, and billing and shipping information.
The Administrator and Shop Manager has access to this information to help fulfill orders, process refunds and support you.
WHAT WE SHARE WITH OTHERS
We share information with third parties who help us provide our orders and store services to you.
STORE ANALYTICS
We may use Google Analytics for the store. Purchase events will send Google Analytics the following information: order number, product id and name, product category, total cost, and quantity of items purchased.
Activity Tracked: This feature sends page view events (and potentially video play events) over to Google Analytics for consumption. Some additional events are also sent to Google Analytics: shopping cart additions and removals, product listing views and clicks, product detail views, and purchases.
SHIPPING
We may use Easy Post for shipping labels. We send the customer’s name, address as well as the dimensions, weight, and quantities of purchased products to Easy Post. Please see EasyPost privacy policy for details about how they handle this information.
We also may store the purchased shipping labels on the TaxJar’s server to make it easy to reprint them and handle support requests. Please see TaxJar’s Privacy Policy for details about how they handle this information.
We may use PRINTFUL to fulfill shipping requirements. Please see Printful’s Privacy policy for details on how they handle this information.
ORDERS AND PAYMENTS
The Company is entitled to refuse any order placed by a Customer. If an order is accepted, the Company will confirm acceptance via email.
For payments, we send the purchase total, currency and customer’s billing information to the respective payment processor. Please see the respective third party’s payment privacy policy’s below.
Stripe
We accept payments through gateways like Stripe or PayPal, some customers’ data will be passed to the respective third party, including information required to process or support the payment, such as the purchase total and the customer’s billing information.
Please see the Stripe Payment Privacy Policy for more details. For further information about Stripe’s privacy practices, including Stripe’s Supplemental U.S. Notice, please refer to the Stripe Privacy Center.
PayPal
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Please see the PayPal Privacy Policy for more details.
Apple Pay
We accept payments through Apple Pay. Apple retains anonymous transaction information, including the approximate purchase amount, app developer and app name, approximate date and time, and whether the transaction completed successfully.
Please see the Apple Pay Privacy Policy for more details.
Google Pay
We accept payments through Google Pay. The Google Privacy Policy is meant to help you understand what information Google collects, why Google collects it, and how Google can update, manage, export, and delete your information.
Please see the Google Pay Privacy Policy for more details. Here is the full Google Privacy Policy.
Woo Pay
We accept payments through Woo Pay. Please read the WooPay Customer Documentation and Policy information here. To deactivate your account or contact Woo customer service: First, log into your WooPay account on pay.woo.com/account. From there, click the question mark icon in the header and then click Contact Support.
COUPONS
Coupons, also known as promotional codes, are special codes that can be applied to the Customer’s purchase to receive a discount or a special offer.
Coupons are valid only for a limited time and may expire without any notice.
Coupons may only be used once per Customer and cannot be combined with other promotions or discounts.
Some coupons may only be valid for certain plans or services. The Customer should review the coupon details before using them.
Coupons may not be used on any past purchases or for any plans or services that have already been paid for.
Coupons are not refundable. Once used, they cannot be used again or refunded.
The Company reserves the right to modify or cancel any coupons or offers at any time without notice.
By using a coupon, the Customer agrees to these terms and conditions.
SECURITY AND REALLY SIMPLE SSL
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
Really Simple SSL and Really Simple SSL add-ons do not process any personal identifiable information, so the GDPR does not apply to these plugins or usage of these plugins on our website. You can find Really Simple SSL privacy policy here.
We use reCaptcha security to prevent fraud.
GOOGLE LISTINGS & ADS
We may use Google Advertising to promote our products. Google is firmly committed to the privacy of advertisers and users.
Please review Google’s Privacy Policy for more details on Google handles personal information.
You can also read Google’s Terms of Service for additional details on privacy concerns while using other Google products and services.
ASKIMET
We collect information about visitors who comment on Sites that use our Akismet Anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).
CONTACT INFORMATION
At any time, please contact us via email for questions related to this Privacy Policy. We will address your concerns in accordance with applicable law.
